4. Privacy Policy

Effective Date: 05-01-2025

4.1 Scope

This Privacy Policy explains how Cubano Club Cigars ("we," "our," "us") collects, uses, discloses, and safeguards your information when you visit our website or purchase our products. It applies to all personal information processed by us in connection with our services.

4.2 Information We Collect

Information you provide: name, billing & shipping address, email, phone number, date of birth (for age verification), payment details, and any information you voluntarily submit (e.g., survey responses).
Information collected automatically: IP address, browser type, device information, referral source, pages viewed, and the dates/times of each visit (via cookies or similar technologies).
Age‑verification data: partial SSN, driver’s‑license details, or ID image collected by our verification partner solely to confirm you are 21+. We do not store full copies of ID's, only the verification token.

4.3 How We Use Your Information

Fulfill and manage orders, payments, and deliveries.
Verify your age and legal right to purchase tobacco products.
Send transactional emails, shipping updates, and customer‑service communications.
Improve website performance, product offerings, and user experience.
Conduct marketing (with your consent where required). You may opt out at any time via the unsubscribe link.
Detect, prevent, and address technical issues or fraudulent activity.

4.4 Legal Bases for Processing (GDPR Users)

We process your data under one or more of the following legal bases:

Contractual necessity (to fulfill your order).
Legal obligation (tobacco age‑verification laws, tax regulations).
Legitimate interests (website analytics, fraud prevention).
Consent (marketing communications).

4.5 Cookies & Tracking Technologies

We use cookies, pixels, and local storage to:

Keep you logged in and remember cart contents.
Analyze traffic via Google Analytics.
Personalize content and ads. You can disable cookies in your browser, but some site features may not function properly.

4.6 How We Share Information

Service providers: payment processors, shipping carriers, age‑verification vendors, email platforms—only to the extent necessary to perform their services.
Legal compliance: if required by law, court order, or regulatory request.
Business transfers: in connection with a merger, acquisition, or asset sale (with notice to you). We do not sell or rent your personal information to third parties.

4.7 Data Retention

We store personal data only as long as necessary for the purposes set out in this policy (e.g., tax/record‑keeping = 7 years), unless a longer retention period is required or permitted by law.

4.8 Security

We use industry‑standard safeguards, including HTTPS encryption, PCI‑compliant payment processing, and restricted database access. No Internet transmission is 100% secure; use the site at your own risk.

4.9 Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent or object to processing.
Port your data to another service. To exercise these rights, email privacy@cubanoclub.com

4.10 Children’s Privacy

We do not knowingly collect personal information from anyone under 21. If we learn we have done so, we will delete such data promptly.

4.11 Changes to This Policy

We may update this policy from time to time. The "Effective Date" will be revised, and significant changes will be announced via email or site notice.

4.12 Contact

For privacy questions or concerns, email privacy@cubanoclub.com